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Privacy Policy

The protection of your privacy is important to us. Here we inform you about the personal data we collect when you visit our website and register for our newsletter, how we process the data and how we protect it. We will also inform you about your rights regarding the protection of your data.

1. Who are we?

As the operator of this website, Bloxxter 1 GmbH is the controller within the meaning of the data protection law. Our contact details are as follows: Bloxxter 1 GmbH, Geibelstraße 46b, 22303 Hamburg Tel.: +49 40 22 85 85 90 E-Mail: dataprivacy@bloxxter.com

2. What data do we use and where do we get it from?

Personal data is any information relating to an identified or identifiable natural person. If we process personal data, this means that we collect, store, transmit, delete or use it. When you visit our website, we process usage and protocol data, without which the display of this page is technically not possible. E.g.:

  • IP address of the accessing computer;

  • name of the retrieved file;

  • date and time of the retrieval;

  • amount of data transferred;

  • message of successful retrieval;

  • browser type, version, and the operating system you are using;

  • referrer URL;

  • requesting provider;

  • screen resolution.

If you register for our newsletter on our website, we will process your email address.

3. How do we process your data and on what legal basis?

In the following, we describe the purposes for which we process your personal data when you visit our website and register for our newsletter, and the legal basis for it.

3.1 Data processing when visiting our website

When using the website for informational purposes only, we process the usage and protocol data mentioned under Section 2. The processing of this data is technically necessary in order to display our website to you and to guarantee stability and security. The log data is also used by us for statistical evaluations in the context of the operation of our website. In the event of the illegal use of our offer, the protocol data also serves to clarify possible infringements of the law. This happens, for example, when our Internet infrastructure is attacked. We use your data in such cases to ward off and to determine the origin of the attack with the aim of taking criminal and civil action against the responsible persons and to be able to prevent future attacks more effectively. Processing takes place on the basis of our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account.

3.2 Cookies on our website

Our website contains cookies. Cookies are text files that are stored in or by the Internet browser on your device. The cookie contains a string of characters that uniquely identifies your system when you return to the site. The cookies are transmitted to your browser either by our server or by a third party server.

3.2.1 Technically necessary cookies

We use technically necessary cookies to make the use of this website safer and more user-friendly. Among other things, cookies can ensure the availability of content and prevent the repeated loading of content. Some elements of this website also require that the requesting browser can be identified even after a page change. The data collected with these technically necessary cookies are not used to create user profiles. The following data is stored and transmitted in the cookies:

  • current session ID,

  • use of certain contents of the website, e.g. frequency or extent of use,

  • perusal of certain contents of the website, e.g. product information,

  • language settings.

Processing takes place on the basis of our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. Most of the cookies we use and the data stored and transferred in them are automatically deleted after your visit ("session cookies"). Other cookies remain stored on your device until you delete them ("persistent cookies"). You can set your browser so that you are informed about the setting of cookies and only allow or generally exclude the acceptance of cookies in certain cases. You can also activate the automatic deletion of cookies when you close your browser. You can delete cookies that have already been saved at any time. If cookies are deactivated, the functionality of our website may be restricted.

3.2.2 Analysis Cookies and Google Analytics

We also use cookies to analyse your surfing behaviour for advertising and analytical purposes. The data collected in this way are pseudonymised by technical measures. The data will not be stored together with other personal data collected from you. For information on specific ways to opt out of the use of analytical cookies, please refer to the appropriate cookie description. As a rule, you can also set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when you close your browser. You can delete cookies that have already been saved at any time. If cookies are deactivated, the functionality of this website may be restricted. The processing of data using cookies takes place on the basis of our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. If necessary, we will obtain your consent for processing in accordance with Art. 6(1)(1)(a) GDPR. The website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that are stored on your device and enable an analysis of your use of our website. The information generated by the cookie about your use of our website will generally be transmitted to a Google server in the USA and stored there on the basis of a contract with Google for order data processing pursuant to Art. 28 GDPR. However, as part of the IP anonymization enabled for this website, your IP address will be previously truncated by Google in European Union Member States or other signatories to the European Economic Area Agreement. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. Google may use this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to the website and internet usage. The IP addresses transmitted by your browser as part of Google Analytics are not merged with other data from Google. This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in short form so that they cannot be linked to a specific person. As far as the data collected about are deemed to be personal, they are immediately excluded and the personal data will be deleted immediately. Google may also process data in the USA and thus in third countries in terms of Art. 44 et seq. GDPR. However, an adequate level of protection is guaranteed according to Art. 45(1) GDPR, because Google is certified according to the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Information on data protection can be found at http://www.google.com/analytics/learn/privacy.html and in Google's Privacy Policy at http://www.google.de/policies/privacy. You can prevent the collection of usage data (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. You can also prevent the processing of data by Google Analytics by clicking on the following link. An opt-out cookie is then set to prevent your data from being collected in the future when you visit this website: https://tools.google.com/dlpage/gaoptout/eula.html

3.3 Google Ads with Remarketing

We use Google Ads, an online advertising service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use Google Ads to place ads, for example, in Google search results, videos, and websites. We also receive information about how many users clicked on our ads; we do not receive any personal data. Sometimes we also use Google Ads to place personalized ads. Processing takes place on the basis of our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. If necessary, we will obtain your consent for processing in accordance with Art. 6(1)(1)(a) GDPR. We also use the remarketing feature to reach users who have visited our site before and to present these users with interest-based, personalized advertising messages and ads that are customized based on past usage and browsing behavior. Cookies are stored on your computer for this function. You can deactivate the remarketing function (https://adssettings.google.com/authenticated?hl=de) or deactivate the use of cookies for this purpose(http://www.networkadvertising.org/managing/opt_out.asp). Google may also process data in the USA and thus in third countries in terms of Art. 44 et seq. GDPR. However, an adequate level of protection is guaranteed according to Art. 45(1) GDPR, because Google is certified according to the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Information on data protection can be found in Google's http://www.google.de/policies/privacy

3.4 Subscribe to newsletter

When you subscribe to our newsletter, we or other companies of the Bloxxter Group (i.e. direct or indirect subsidiary companies of Bloxxter AG) will inform you via e-mail about the products and services of the Bloxxter Group. The successful subscription to the newsletter requires a so-called double opt-in. Once you have provided your email address and clicked on the appropriate button, we will send you an email requesting you to confirm your subscription within a specified time period by clicking on the appropriate confirmation link in that email. If you confirm your registration within the specified time, your e-mail address will be stored for the specified purposes. Otherwise, your data will be automatically deleted after the time specified in the e-mail has elapsed. The legal basis for data processing is your consent pursuant to Art. 6(1)(1)(a) GDPR. You can object to the use of your e-mail address at any time, i.e. revoke your consent to receive the newsletters; however, this does not affect the legality of the processing carried out on the basis of your consent up to the time of revocation. At the end of each newsletter you will find a link to unsubscribe from our newsletter. We may store the email addresses you provide for up to three years before deleting them for our legitimate interest in proving your prior consent. The processing of these data is limited to the purpose of a possible defense against claims. An individual application for revocation is possible at any time, provided that the earlier existence of consent is confirmed at the same time. Processing takes place on the basis of our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. We use the services of Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany, to store the data entered and send the e-mail messages. Data processing by Inxmail GmbH is based on a contract for order data processing pursuant to Art. 28 GDPR.

3.5 Use of social media

When you visit social media sites where we promote the STO and our products, those sites will process personal information about you. Social media providers usually process user data for market research and advertising purposes by creating user profiles, e.g. to place advertisements within and outside the networks that are believed to be in the users' interest. As a rule, cookies are stored on the user's computer in which the user's usage behaviour and interests are stored. If users are members of the respective platforms and are logged in to them, usage data can also be linked to the respective member profiles. The basis for this processing is the fulfilment of a contract pursuant to Art. 6(1)(1)(b) GDPR as well as our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. Furthermore, if you contact us on social networks, we process your (user) name and any other data contained in your messages in order to respond appropriately to your request. The basis for this processing is your presumed consent pursuant to Art. 6(1)(1)(a) GDPR as well as our legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, always taking also your interests into account. We are active in the following social networks:

3.5.1 Facebook and Instagram

Facebook and Instagram are provided by Facebook Ireland Limited ("Facebook"), 4 Grand Canal Square, Dublin 2, Ireland. Data on Facebook and Instagram may be processed in the USA and thus in third countries in terms of Art. 44 et seq. GDPR. However, an adequate level of protection is guaranteed according to Art. 45(1) GDPR, because Facebook Inc. is certified in accordance with the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active A detailed description of the respective forms of processing and the opt-out options can be found in the Privacy Policies: Privacy Policy Instagram: http://instagram.com/about/legal/privacy Privacy Policy Facebook: https://www.facebook.com/about/privacy Information requests and the data subject rights regarding data processing when using Facebook and Instagram can be most effectively asserted on Facebook. Only Facebook has access to the user data and can take immediate measures and provide information in this respect. However, if you need help, you can also contact us.

3.5.2 Twitter

The provider of Twitter is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. Data on Twitter may be processed in the USA and thus in third countries in terms of Art. 44 et seq. GDPR. However, an adequate level of protection is guaranteed according to Art. 45(1) GDPR, because Twitter is certified according to the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active A detailed description of the respective forms of processing can be found in the Privacy Policy: https://twitter.com/de/privacy

3.5.3 LinkedIn

LinkedIn is provided by the LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Data on LinkedIn may be processed in the USA and thus in third countries in terms of Art. 44 et seq. GDPR. However, an adequate level of protection is guaranteed according to Art. 45(1) GDPR, because LinkedIn is certified in accordance with the EU-US Privacy Shield:https://www.privacyshield.gov/participant?id=a2zt0000000KzSVAA0&status=Active A detailed description of the respective forms of processing and the opt-out options can be found here: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out Privacy Policy LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv Requests for information and rights of data subjects regarding data processing when using LinkedIn can be most effectively asserted with LinkedIn. Only LinkedIn has access to the user's data and can take immediate action and provide information. However, if you need help, you can also contact us.

3.5.4 XING

XING is offered by New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. A detailed description of the respective forms of processing and the opt-out options can be found here: https://nats.xing.com/optout.html?locale=en_EN Privacy Policy XING: https://privacy.xing.com/en/privacy-policy. Information requests and data subject rights regarding data processing when using XING can be most effectively asserted with XING. Only XING has access to users' data and can take immediate measures and provide information in this respect. However, if you need help, you can also contact us.

3.6 Zendesk

We use applications of the Customer Relationship Management (CRM) tool "Zendesk" to process customer inquiries. This is a service of Zendesk Inc, 1019 Market Street San Francisco, CA 94103, USA (hereinafter "Zendesk"). In order to use this service, you must at least provide a correct e-mail address. The service can also be used under a pseudonym. In the course of processing service requests, it may be necessary to collect additional data, such as last name, first name, postal address, telephone number, e-mail address, in order to process your requests. If you contact us by e-mail or via a form, we will use the personal data you provide only to process your specific enquiries. The data provided will be treated confidentially. The data provided and the message history are stored for follow-up questions and later contact. Your data will not be processed by Zendesk if you use our website for information purposes only and do not contact us. The use of Zendesk is therefore optional. The purpose of transmission is to be able to answer your questions quickly and efficiently. This is also our legitimate interest in the processing of the above-mentioned data by the third party provider. If you have given your consent, the legal basis is Art. 6 para. 1 sentence 1 lit. a) DS-GVO. Insofar as the use of the content or function of Zendesk serves to initiate or execute a contract with us, Art. 6 para. 1 sentence 1 lit. b) DS-GVO constitutes an additional legal basis for the processing. Furthermore, Art. 6 para. 1 sentence 1 lit. f) DS-GVO is the legal basis for the processing. You may revoke any consent you have given us to process your personal data at any time. You can also object to the storage of your personal data at any time. We would like to point out that in this case you may not be able to use our website or individual functions of our website to their full extent. Stored data will be deleted, subject to statutory retention obligations, as soon as they are no longer required for the purpose of their collection. Zendesk is a party to the Privacy Shield Agreement between the European Union and the United States and thereby assures that the data protection standards required by the European Union are sufficiently observed and complied with.

We also use the "Zendesk Chat" function on our website, a live chat software provided by Zendesk Inc, 1019 Market St, San Francisco, CA 94103, USA. Through Zendesk Chat, the user is able to see if one of our employees is currently online to provide an immediate answer to questions. You can cancel the consultation at any time. You alone decide what information you provide about yourself during the online consultation. It is possible to record contact data such as name, telephone number and e-mail address to make it easier to contact you, otherwise only the IP address is transmitted and stored. All employees are obliged to comply with the data protection requirements of the DSGVO. Within the scope of online consulting, you communicate via an encrypted Internet connection. This prevents unauthorised third parties from accessing the contents of the online consultation. Zendesk Chat uses cookies. The information generated by the cookie about your use of our website (including your anonymized IP address) is transferred to a Zendesk Chat server in the USA and stored there. The information is only visible for the moment you visit a particular page and is not stored. Chats that are conducted are logged and stored. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the website. The legal basis is Art. 6 para. 1 sentence 1 lit. a) DS-GVO

For more information about Zendesk's data processing practices, please refer to Zendesk's Privacy Policy at https://www.zendesk.de/company/customers-partners/privacy-policy/. If you have any questions, you can also contact the Zendesk Privacy Officer directly at privacy@zendesk.com.

4. Who gets my data?

We will only pass on your personal data if you have expressly consented, if there is a legal basis for this or if this is necessary for the enforcement of our rights, in particular for the enforcement or defence of claims.

5. Is data transferred to third countries?

The processing and use of the data takes place exclusively in the territory of the Federal Republic of Germany, in a member state of the European Union, in another contracting state of the Agreement on the European Economic Area or in states for which a decision on adequacy pursuant to Art. 45 GDPR exists.

6. What rights do I have?

You have the following rights to protect your personal data:

  • the right of access under Art. 15 GDPR,

  • the right to rectification pursuant to Art. 16 GDPR,

  • the right to cancellation pursuant to Art. 17 GDPR,

  • the right to limit the processing pursuant to Art. 18 GDPR and

  • the right to data transferability under Art. 20 GDPR.

The restrictions according to Sections 34 and 35 of the German Data Protection Act apply to the right to information and the right to cancellation. In addition, you have the right to complain to a data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 of the German Data Protection Act).

7. Will we use your data for automated decisions in individual cases, including profiling?

We process your data neither for automated decisions in individual cases nor for profiling.

8. Information about your right of objection according to Art. 21 GDPR

8.1 Information about your right of objection according to Art. 21 GDPR

You have the right to object at any time, for reasons related to your particular situation, to the processing of personal data concerning you carried out pursuant to Art. 6(1)(1)(f) GDPR (data processing on the basis of legitimate interests), including profiling based on this provision. If you file an objection, we will no longer process your personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. The opposition can be made without form and should be addressed as far as possible to Bloxxter 1 GmbH, Geibelstraße 46b, 22303 Hamburg, Germany, Phone: +49 40 22 85 85 90, E-Mail: dataprivacy@bloxxter.com.

8.2 Objection to the processing of your data for direct marketing purposes

In individual cases we process your personal data for our direct advertising. You have the right at any time to object to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling in so far as it is connected with such direct advertising. If you object to the processing for purposes of direct marketing, we will no longer process your personal data for these purposes. The opposition can be made without form and should be addressed as far as possible to: Bloxxter 1 GmbH, Geibelstraße 46b, 22303 Hamburg, Germany, Phone: +49 40 22 85 85 90, E-Mail: dataprivacy@bloxxter.com.